Legal

Terms of Service

This page will set out the agreement for using the service. The structure below shows what the final terms need to cover.

1. 1. About these terms

   [Placeholder: who the agreement is between and when it applies.]

2. 2. Your account

   [Placeholder: account requirements and the account holder's responsibilities.]

3. 3. Using the service

   [Placeholder: acceptable use, and what is not allowed.]

4. 4. AI-generated answers

   [Placeholder: the nature and limits of AI-generated replies and who is responsible for them.]

   Drafting notes — facts about the product, not policy text

   • Replies are generated by an AI model and can be wrong; the widget tells visitors “answers may not always be correct”.
   • Owners can review and correct answers, and the agent can hand a conversation to a person.

5. 5. Your content

   [Placeholder: ownership of the content customers upload and the permissions needed to run the service.]

6. 6. Plans and fees

   [Placeholder: plans, billing and changes to pricing.]

   Drafting notes — facts about the product, not policy text

   • Only a free plan exists today; no payment is taken.

7. 7. Ending the agreement

   [Placeholder: how either side can end it and what happens to data afterwards.]

8. 8. Liability

   [Placeholder: warranties and limitations of liability.]

9. 9. Changes to these terms

   [Placeholder: how customers are told about changes.]

10. 10. Governing law and contact

    [Placeholder: governing law, and how to contact us (currently support@example.com, also a placeholder).]